FAQ-OLD – I-Lend Canada

Loan Approval – Needs Own Section or Page?

Receiving Funds – Needs Own Section or Page?

Loan Repayment – Needs Own Section or Page?

I’ve paid off my loan, why can’t I reapply?

Why won’t it let me reapply?

When can I reapply?

General

My i-Lend Account

Loan Application

What is i-LEND?

How do I reset my password?

How long does it take to complete application?

Is i-LEND legitimate?

Change my email address

Can I do applications over the phone?

Update my phone number

Minimum requirements

General operating hours and holidays

Update my address

What types of income accepted?

Are you available in my province?

Wish to delete my application

For how much can I be approved?

Where is the newest store?

Wish to delete my account

Can I get an higher amount on my next loan?

Do you accept people with bad credit?

Change my back account information

What documents/information do I need to provide?

Do you do a credit check?

Copy of my contract

Is there an application fee?

Loan Application

Receiving Funds

I was pre-approved, how long will it take to receive a response?

I did not receive my e-transfer

I want 3 payments, why is there only 1 on the contract?

Can I receive my funds by e-transfer?

What is my remaining balance right now?

Why was I approved for less than I requested?

When will I receive my funds?

Can I repay by e-transfer?

Can I get a higher amount?

What is the difference between e-transfer and direct deposit?

What are my payment dates?

The dates on my contract are wrong

I can’t receive e-transfers

Do you report payments to credit bureaus?

Can I start repaying later?

What is the password for the e-transfer?

The payment has not been debited from my bank account yet

I can’t sign my contract

You sent the e-transfer to the wrong bank account

You took payment on the wrong day

Receiving Funds

I’ve paid off my loan, why can’t I reapply?

Wish to contact us to make a payment arrangement

What is your phone number?

Why won’t it let me reapply?

Why have I been charged an NSF fee?

Wish to contact us to make a payment arrangement

When can I reapply?

My payment is going to bounce, what do I do?

How do I make a complaint?

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